How am I billed for wholesale/B2B shipments?

Billing for wholesale/B2B shipments will be listed in a client's Shipping Account Statement. The client will be billed accordingly for pick fees (case or individual), pack fees, work order(s), labels, supplies, and any other services needed to prepare the shipment.

LTL and FTL shipments are completed through a Work Order and adhere to the SLA of Work Orders.

To help ensure that OWD releases and ships the correct LTL shipments, the following information is required on all bills of lading:

1. CUSTOMER’s Purchase Order Number, CUSTOMER Order Number, or OWD Order Number.
2. Shipper’s name, address, city, state, zip code, and phone number.
3. Consignee’s name, address, city, state, zip code, and phone number.
4. Payment terms.
5. An accurate description of items being shipped including classification codes.
6. Total weight, carton count, and pallet count.
7. Carrier name.

Failure to provide all of the above-mentioned information will result in shipments being held until such information is provided by the customer.

The customer has 72 business hours from the time we pick/prepare the shipment to arrange shipping and have the shipment picked up.

In the event the client does not pick up within 72 hours, the client will be billed $5 per day per pallet as it sits in the warehouse pending pickup.

After 30 days, if the shipment is still not picked up, the FS can create an ASN and the DC will receive the product and place it back into inventory at the receiving rate. No blind ASN fees or non-conforming fees will apply.